Features | Chair Salon Software

Features

Everything Chair does,
in one place.

Every salon gets all of it on one plan. No feature is held back for a higher tier.

One live view of the day, shared by everyone at the front desk and on the floor.

Live queue: Scheduled bookings, walk-ins, checked-in clients and services in progress, in the order you need them.
Daily progress and sales: See how much of the day is done and what has been billed so far.
Check in, start, check out: Move each client from booked to waiting to in progress to paid with one tap at each step.
Cancel with a reason: Record why an appointment was cancelled for later history and reporting.
Safe for busy teams: Double taps are ignored and Chair notices if someone else changed an appointment first.

Book only what can really happen, with the right person, at the right time.

Real availability: Times come from your hours, holidays, service durations, station capacity and each professional’s schedule.
Walk-ins and scheduled bookings: Add a walk-in to the queue or book a future time. An appointment can never be both.
Standard or Express entry: Run the full walk-in flow, or record services, professionals, products and payment in one step.
Multiple services and professionals: Book several services together and record who did each one.
New or returning clients: Find a client by name or phone, or add a new one while booking.
Day, week and month views: Move through the calendar and open any appointment for details or edits.
Search, filters and history: Find appointments by client, phone, service, professional or date range, upcoming or past.
Record a past visit: Add a visit that happened earlier, with its real date, services and payment.
Correct a completed visit: Owners and admins can fix a finished bill. The original stays on record and reports update.

Every rupee recorded the way it was paid, with benefits applied in the right order.

Quick checkout: Services, professionals, benefits, products and payment are finalised together.
Benefits in the right order: Package sessions first, then membership freebies, then member discounts, then normal prices.
GST bills: Set up your GST details once. Chair works out GST on every eligible bill.
Cash, UPI, card or split: Record one payment method or split a bill across two.
Products at checkout: Add retail products and Chair checks stock before selling.
Price adjustments: Change a service price where allowed. Only owners and admins can override product prices.

Know who walks in, what they like and what they have spent.

Client directory: Phone, last visit, total visits and total spend for every client.
Client profile: Visits, spend, subscriptions and recent history in one place.
Preferences from real history: Their most frequent services and the professionals they return to.
Birthdays: Store birthdays and see who has one coming up.
Search, sort and filters: Find clients by name or phone, by subscription, or by missing contact details.
Subscribers: Every active and expired membership and package, with full history per client.

Sell more than single visits, and let Chair keep track of what is owed.

Combo packages: Bundle several services for one price.
Multi-session packages: Sell a set of sessions for one service and track how many are left.
Memberships: Set a duration, price and discount for all or selected services.
Free add-ons: Include free services per month, per membership or per appointment.
Value preview: See savings, per-session value and break-even before you publish a plan.
Automatic recognition: Active packages and memberships are found and applied at booking and checkout.
History stays true: Once a plan has been sold, its terms are locked so past bills never change.

The right person for each service, only when they are actually working.

Professional roster: Each professional’s phone, services and schedule status.
Skills: Link professionals to the services they can perform.
Weekly hours: Follow the salon’s hours or set custom hours per day.
Days off: Block specific dates so nobody gets booked when they are away.
Coverage warning: Chair tells you when the salon is open but nobody is scheduled.
Per-service credit: Record who did each service for professional reports.

Your menu, your chairs and your shelf, kept accurate.

Service catalog: Name, price, description and duration for every service.
Station types and capacity: Chairs, beds, rooms or your own types, with how many can be used at once.
Active and inactive: Pause services, products and plans without losing their history.
Products and stock: Brand, category, price and stock, reduced automatically when you sell.

Clear numbers for the day, the week or any range you choose.

Overview: Revenue, completed appointments, new clients, average ticket and returning visits, compared with the previous period.
Trends and busy hours: Revenue and client visits over time, and your busiest hours.
Services ranking: Most popular and highest-earning services.
Professionals: Revenue, sessions, value per session, repeat clients and new clients per professional.
Clients: Active and new clients, top spenders, client mix and payment mix.
Plans and offers: Membership and package sales, top plans and the savings clients received.
Monthly GST bill download: Download your GST bills for reconciliation.

Follow-ups that go out on their own, and a front desk that answers on WhatsApp.

Appointment reminders: A reminder before each booking, at the lead time you choose.
Bills and thank-yous: A thank-you after checkout.
“We miss you” messages: A friendly nudge to clients who have not visited in a while.
Offers: Prepare an offer for the right clients and send it when you are ready.
Chair Concierge: Answers questions about services, prices, hours and memberships from your Chair data.
Bookings on WhatsApp: Concierge checks live availability and books a confirmed appointment straight into Chair.
Knows your regulars: For a recognised client, it can answer about their membership, package sessions and upcoming visits.

The right access for each person, every branch from one login.

Owner, admin and staff roles: Each role sees and changes only what it should.
Invites: Invite admins and staff by email, and revoke unused invites.
Deactivate and reactivate: Remove someone’s access without losing the history of their work.
Multiple locations: Add branches and switch between them from one owner account.
Public salon page: A shareable page with your logo, services, prices, hours and contact details.
Business settings: Hours, holidays, timezone, currency, default payment method and logo.
Passwordless sign-in: Sign in with an email link. No passwords to remember.

30 days free. Set up in person at your salon. No card needed.